Subscription FAQ

1. How to cancel a subscription through the App Store?

To cancel a subscription via the App Store, follow these steps:

• Open the "Settings" app on your iPhone or iPad.

• Tap on the Apple ID at the top of the screen.

• Select "Subscriptions."

• Find and tap the subscription you want to cancel.

• Tap "Cancel Subscription" and confirm the cancellation.

2. How to cancel a subscription through Google Play?

To cancel a subscription via Google Play, follow these steps:

• Open the Google Play Store app on your Android device.

• Tap the menu icon (three horizontal lines) in the top-left corner.

• Select "Subscriptions."

• Find and tap the subscription you want to cancel.

• Tap "Cancel Subscription" and follow the instructions to confirm.

3. Can I get a refund immediately after canceling my subscription?

Refund policies vary depending on the subscription platform and service terms. For details, please refer to the specific platform's refund policy:

• App Store: Visit Apple's support page for information on refunds.

• Google Play: Visit the Google Play support page to request a refund.

• Others: According to our subscription policy, your subscription can only be canceled in the next billing cycle. The current subscription period is non-refundable. Here are some specific reasons:

  • Subscription Fees: Subscription fees cover the services and content you enjoy during the current billing cycle. Even if you decide to cancel during this period, you can continue to use the services until the end of the cycle.

  • Advance Planning: Our subscription model is designed to provide uninterrupted services based on a prepaid plan. This enables us to maintain and enhance the quality of services you receive.

  • Terms of Service: By subscribing, you agree to our terms of service, which stipulate that the current billing cycle is non-refundable. This ensures fairness and consistency for all our subscribers.

Please Note: Before subscribing, please carefully review the subscription plan to ensure it meets your needs.

If you wish to cancel your subscription, it will take effect at the end of the current billing cycle, and you will not be charged for the next cycle.

4. What should I do if I encounter issues while canceling my subscription?

If you encounter any issues while canceling your subscription, please join our Discord and provide your subscription details and the method you used to subscribe. Our team will assist you in resolving the issue.