# Account FAQ

## 1. **How to delete my account?**

In the app, go to "Personal Center," select "More" → "Delete Account."

## **2. How to recover a deleted account?**

* We temporarily retain your product data for one week after you delete your account. Beyond one week, all product data will be irretrievable, including application service data, personal user information, conversation data, etc. After a week, if you still wish to use the Rochat app, you can create a new Rochat account.
* If you encounter any issues, you can contact us via <support@upro.ai> or join our Discord for assistance.


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